Effective Date: April 16, 2026 | Last Updated: April 16, 2026
Introduction
KPI Home Buyers LLC ("KPI Home Buyers," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with our services, or communicate with us via phone, email, or text message (SMS/MMS).
By using our website or providing your personal information, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or provide your information.
Information We Collect
We may collect the following types of personal information:
- Contact information: Name, phone number, email address, and mailing address
- Property information: Property address, details about your property, and your interest in selling
- Communication records: Records of your communications with us, including phone calls, emails, and text messages
- Website usage data: IP address, browser type, pages visited, and time spent on our website (collected automatically via standard server logs)
- SMS consent data: Your opt-in status, consent date, and communication preferences
How We Collect Information
We collect information through the following methods:
- Website forms: When you submit a contact form, opt-in form, or other form on our website
- Direct communication: When you call us, email us, or respond to our communications
- In-person interactions: When you meet with a member of our team
- Public records: Property ownership records, tax records, and other publicly available data related to real estate
- Referrals: When a real estate agent, broker, or other professional refers you to us
How We Use Your Information
We use your personal information for the following purposes:
- To evaluate and make offers on properties
- To communicate with you about potential real estate transactions
- To send you text messages (SMS/MMS) if you have opted in, including property updates, appointment reminders, transaction status updates, and investment opportunities
- To respond to your inquiries and provide customer support
- To comply with legal obligations and regulatory requirements
- To improve our services and website
SMS/Text Message Communications
If you opt in to receive text messages from KPI Home Buyers LLC, the following applies:
- Types of messages: You may receive text messages related to property acquisition updates, appointment reminders, transaction status notifications, market updates, and investment opportunities
- Message frequency: Message frequency may vary depending on your interactions with us and the status of any ongoing transactions
- Costs: Message and data rates may apply depending on your mobile carrier and plan
- Opt-out: You may opt out of receiving text messages at any time by replying STOP to any message. You may also text CANCEL, QUIT, UNSUBSCRIBE, or END. After opting out, you will receive one final confirmation message
- Help: Reply HELP to any message for assistance, or contact us at info@kpihomebuyers.com or (813) 586-3519
We do not sell, rent, or share your mobile phone number or SMS opt-in consent data with third parties or affiliates for marketing purposes. Your phone number and consent information are used solely by KPI Home Buyers LLC for the purposes described in this Privacy Policy.
Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following limited circumstances:
- Service providers: With trusted third-party vendors who assist with our operations (e.g., CRM software, communication platforms), subject to confidentiality agreements that prohibit them from using your information for any purpose other than providing services to us
- Legal compliance: When required by law, regulation, legal process, or governmental request
- Business transactions: In connection with a merger, acquisition, or sale of company assets, where your information would be transferred as a business asset
- Protection of rights: When necessary to protect our rights, safety, or property, or that of our users or the public
We do not share, sell, or rent your personal information - including phone numbers and SMS consent data - to third parties for their own marketing purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include:
- Encrypted data transmission (SSL/TLS) on our website
- Access controls limiting who within our organization can view personal information
- Secure storage of digital records
- Regular review of our data handling practices
While we take reasonable steps to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. Specifically:
- Active contacts: Information is retained for the duration of our business relationship and any applicable transaction
- SMS opt-in data: If you opt out of text messages, we will remove your phone number from our active messaging lists within 48 hours. Your opt-out request and consent records may be retained for compliance documentation purposes
- Inactive contacts: If we have no ongoing business relationship and you have not interacted with us for 24 months, your personal information will be reviewed for deletion
You may request deletion of your personal information at any time by contacting us at info@kpihomebuyers.com.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to opt out of text message communications
- The right to withdraw consent for data processing
To exercise any of these rights, contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party site you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website or services after any changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
KPI Home Buyers LLC
8 The Green Ste A
Dover, DE 19901
Email: info@kpihomebuyers.com
Phone: (813) 586-3519